The Hood Boss team takes pride in providing outstanding service as an elite Kitchen Exhaust Cleaning Specialist. Our goal is to create lasting partnerships with our clients and provide them with an effective maintenance program for their exhaust system. Each service we render your exhaust system free of all grease accumulation and down to the bare metal. Our service will not only prolong the life of your system, but more importantly it ensures that your system is safe from potential fire and in compliance with NFPA 96 Guidelines.
Hood Boss is a mid-size operation that serves over 500 clients in DFW and North Texas. We service 100’s more clients in Waco, Austin, San Antonio, and areas of Oklahoma and Louisiana. Our clients range for smaller restaurateur/owner operations to large chain operations. Hood Boss also provides Kitchen Exhaust Cleaning to hotels, nursing homes, and hospitals.
Hood Boss employs certified and background checked technicians to service our clients. We currently employ 10 technicians and have 4 operations managers that are available to respond to clients 24 hours a day and 7 days a week. Customer service and response times to clients are in the forefront of our business model.
Our operation is bonded and insured, carrying over $2 million in liability coverage. We are able to meet insurance requirements for malls, corporate buildings, and hospitals. Insurance coverage is very important and all documentation is provided before we began service. After service is complete, your hood is tagged with a certificate of completion (Hood Boss sticker) stating the date of completion and work completed. This certificate holds Hood Boss accountable for the work performed.
Hood Boss has become an industry leader with its documentation practices. We have developed a photo documentation application that allows our clients to see before and after pictures of each service. This is included as part of the maintenance program for our client and is at no extra cost. Hood boss technicians are required to photo document each step of service and any deficiencies in the system. This documentation is then published in a picture presentation that is labeled and organized. This is then sent to the client the following day with a full report and invoice, in the form of a link that is accessible anytime you wish to view it. This web portal allows our client to view a complete history of services provided.
As mentioned before, Hood Boss takes pride in providing our elite service for you. Our goal is to create working partnerships with our clients to ensure all expectations are met. Our team works personally with each client to cultivate trusting relationships. All work is guaranteed and our client’s satisfaction and safety are Hood Boss’ main concerns. “We do our job, so you can do yours.”